Asteroom charges for the use of our best-in-class technology which turns panorama photos into a 360° virtual tour. We also charge to host the tours on the Asteroom Cloud so your viewers can visit them. If a subscription is cancelled, the tours will no longer be viewable by visitors but they will remain in your account. However, the tours will be restored if you ever select to reactivate your account.

Our pricing is simple and transparent. We have a pay as you go subscription plan meaning that you only pay for the service when you need it. Monthly fees for Asteroom are based on the number of projects that can be shared publicly, as well as the number of accounts that have registered logins.

Users can choose to subscribe for one month, three months, six months, or one year at a time. After receiving a notification that your account has expired, please log onto www.asteroom.com to renew your account. We will soon be launching options to set up recurring payments.

• 收到实境王360套组后，请将包装内的启动码序号输入APP/ 网页编辑器
• 下载APP 并注册登入
• 点开APP左上角的   ，点选【版本信息】，在序号栏输入启动码。

• 到 www.asteroom.com
• 注册并登入
• 点开右上角的，点选  ，进入【版本信息】，在序号栏输入启动码。

当你使用APP拍摄，出现当机、跳出错误讯息、APP无法与蓝芽连线，或是其他不明原因导致操作失败，请在出现上述问题后回报给Asteroom，协助我们改善。

• 到操作失败的步骤/画面
• 离开该画面并马上点选 APP 左上角选单
• 点选【问题回报】后会自动打开您手机的预设信箱，信件内容会自动列下操作失败的纪录，按下寄出即可回报给我们。

注意：
必须先进入错误发生的步骤再按回报，才会在信件裡记录错误的讯息。
该帐号必须有信箱权限，才能透过上述方式回报。